We currently accept the following payment methods (you will have the option to select your payment method when placing an order):
- Credit card (Visa, Mastercard, American Express)
How secure is my payment?
The connection to our site from the cart uses a valid, trusted SSL certificate (valid HTTPS) on a secure TLS connection and a strong protocol version and cipher suite.
What is the security code?
Credit and debit cards have a security code located on them. For most cards it will be a 3-4 digit number located on the back. For American Express cards you will find a 3-4 digit number printed on the front side of the cards.
Do I need an account to place an order?
You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.
Shipping costs vary depending on the shipping destination and the number of items that you purchase.
How does Global Flat Rate Shipping Work?
ZT Tosha Art has an agreement with our shipping providers for a competitive global flat rate shipping cost based on the artwork’s dimensions and specifications.
We are able to pass these savings on to you and we have included the price of shipping within the artwork price. Now, what you see is what you pay.
In certain circumstances, duties and/or taxes need to be calculated during checkout.
When will my order ship out?
Orders usually ship 3-5 days from the date the production process started. Actual shipping times and delivery date may vary depending on local postal service in your area.
Do you ship to APO/FPO/DPO Addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.
Do you ship internationally?
Yes! Shipping is available worldwide through a variety of different carriers.
ZT Tosha Art is committed to ensuring the 100% satisfaction of our art collectors! That’s why once you’ve receive an original artwork, we’ll give you seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund.
You may return any eligible artwork (i.e. artwork that is not one of the Final Sale items, listed below), provided that it is returned to the artist in its original condition and packaging.
The return guarantee is NOT applicable to the following final sale items:
- Digital Art Prints
- Limited Edition Works
- Special Collection Works
For detailed information on how to return either an original work or a print as well as the specific return policies for each, please go to Return Policy page.